Business Process Outsourcing (BPO)

Contact us

  • +255 222 862 233
  • info@unionbaygroup.co.tz
  • Quality Centre, Nyerere Road
    Ilala District, Dar es Salaam.
  • Mon to Sat - 07:30 to 05:30
    (Sunday Closed)
wewe

We provide business process outsourcing services to our clients. BPO involves the contracting of the operations and responsibilities of specific business functions or process including the following:

Human Resources Consultancy (includes full recruitment process up to placement), Customer Service, Call Center, Social Media Handling, IVR Content Creation, Business Research, Data Collection, Tele – Sales and Tele – Marketing, Tele – Survey, and many more to a third party service provider.

We always ensure our services comply with Tanzania labour Laws due to the Outsourcing of Labour. By providing this service we allow our clients/business partners to focus on core activities whilst we take care of unskilled departments and services. We receive your mandate and targets and provide the manpower, project management and solution to achieve clients’ business targets and objectives.